Moon.com deposits and withdrawals

How do deposits work on Moon.com?

Moon.com is crypto-only, which keeps deposits fast: send crypto from a wallet or exchange you control, and the balance is usable once the network confirms the transaction. Moon’s help centre says it only supports cryptocurrency deposits, so there is no card, bank transfer or e-wallet route.

Verification comes first. Moon asks for a government-issued ID (front and back) plus proof of address before your first deposit, and its terms allow enhanced due diligence (including source-of-funds questions) for accounts it considers higher risk. Do it straight after registering and the deposit screen is open by the time you’ve finished with play money.

Two things Moon does not publish yet: which coins and networks it accepts, and the minimum deposit. The deposit screen after verification is the authoritative source for both until Moon documents them.

If you want to learn the product before sending any crypto, Moon’s play-money mode runs the same markets with a demo balance. Our how it works guide walks through the bet mechanic with real numbers so you know what you are funding.

What you need before your first deposit

• A verified account. Government ID plus proof of address, submitted and approved. Moon’s terms (section 6.4) and help centre both make KYC a precondition for deposits.
• Crypto in a wallet you control. Moon does not sell you coins. You need to already hold them on an exchange or in a self-custody wallet.
• The right network. Sending a coin on an unsupported network is the classic way to lose a deposit on any crypto platform. Read the deposit screen carefully, and if you are unsure, contact Moon support before sending.
• An expectation of fees. A network fee is paid to the blockchain on the way in. On the platform itself, every bet then carries a 1% opening fee, a holding fee every 8 hours and a performance fee of at least 10% of realized profit; see the fee breakdown in our review.

How do withdrawals work on Moon.com?

Withdrawals go back out in crypto to an address you supply. Moon’s terms state that withdrawals are subject to anti-money-laundering and counter-terrorist-financing checks, minimum and maximum limits, and network fees. KYC must be complete before a withdrawal is processed, and higher-risk accounts may be asked for source-of-funds documentation at this point.

Moon does not publish:

• A withdrawal processing time. There is no stated window, and because Moon only launched publicly around 25 to 26 August 2026 there is no meaningful body of user reports yet.
• The minimum and maximum withdrawal amounts. The terms confirm that limits exist but do not put numbers on them.
• A fee schedule. Network fees apply; whether Moon adds its own withdrawal fee on top is not stated in the pages we reviewed.

If you have used Stake or a similar crypto casino, the shape of this will be familiar. Our Moon vs Stake comparison covers what is and isn’t known about the connection between the two.

Things that slow a withdrawal down

Based on Moon’s terms rather than user reports, these are the triggers most likely to hold up a payout:

• Incomplete KYC. If your verification was partial or your address document has expired, expect a request for new documents before anything moves.
• AML flags. Large or unusual deposit-and-withdraw patterns without much betting in between are exactly what AML checks are designed to catch.
• Bonus funds with wagering requirements. Rakeback and any future bonus balances carry wagering requirements under Moon’s rules. Funds still tied to a requirement are not withdrawable until it is met. Our promo code page explains how rakeback works.
• Limits. Anything above the maximum will be split or refused; anything below the minimum will not go through.

None of this is unusual for a crypto platform. Test with a small withdrawal early so you know how it behaves for your account, and pick your leverage with the liquidation math in front of you: at 1000x a 0.1% move against you ends the bet.

What we’ll add when Moon publishes it

When Moon documents any of the following, we will add it here with a link to the source:

• The supported coin and network list for deposits and withdrawals
• The minimum deposit per coin
• Withdrawal minimums, maximums and any platform-side fee
• Typical processing times, once Moon states them or there is enough user data to report

The FAQ covers the shorter versions of these questions alongside availability, KYC and app questions.